Description
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
Analysis and contextual insights are available on OpenCVE Cloud.
Remediation
No vendor fix or workaround currently provided.
Additional remediation guidance may be available on OpenCVE Cloud.
Tracking
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Advisories
| Source | ID | Title |
|---|---|---|
EUVD |
EUVD-2009-5012 | Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list. |
References
History
No history.
Status: PUBLISHED
Assigner: mitre
Published:
Updated: 2024-09-16T18:34:52.405Z
Reserved: 2011-03-18T00:00:00.000Z
Link: CVE-2009-5056
No data.
Status : Modified
Published: 2011-03-18T16:55:01.533
Modified: 2026-06-16T23:14:54.753
Link: CVE-2009-5056
No data.
OpenCVE Enrichment
No data.
Weaknesses
EUVD