Description
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
Published: 2011-03-18
Score: 2.1 Low
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories
Source ID Title
EUVD EUVD EUVD-2009-5012 Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
History

No history.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-09-16T18:34:52.405Z

Reserved: 2011-03-18T00:00:00.000Z

Link: CVE-2009-5056

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Modified

Published: 2011-03-18T16:55:01.533

Modified: 2026-06-16T23:14:54.753

Link: CVE-2009-5056

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses